The Prestige Dealer Award
The prestige award is a competitive and difficult accolade to achieve. A third party review board looks at over 25 strategic points including customer satisfaction scores, standardized test scores, and certification ratios. Only 350 out of thousands of dealerships qualify to be considered. Out of those qualifying dealers we are ranked 17th in the nation.
SOS is proud to be locally owned and nationally recognized for excellence!
Tested and Proven Prestige Qualities
- Service Engineer Skills Assessment (Prestige)
- Use of Genuine Parts and Supplies
- Services-Led Initiatives
- Hardware & Solutions Training
- Relevant Industry Certifications
- Service Organization Structure
- Field Staff & Help Desk Productivity & Efficiency Measures
- Customer Satisfaction Measurement Process & System
- Effective Utilization of Ricoh Resources
- Business Plan Management & Process Improvement