This certificate of service excellence acknowledges that Seminole Office Solutions has been recognized as a Toshiba ProMasters Elite Certified dealer for 2025.
The Toshiba ProMasters certification is a recognition program for authorized Toshiba dealers whose service execution, training, and customer service meets or exceeds Toshiba’s established levels of service performance.
Through Toshiba’s rigorous evaluation procedures Seminole Office Solutions has effectively demonstrated abilities in the following areas:
- Service leadership
- Service technician excellence through continuous training from Toshiba
- First service call effectiveness
- Best-in-class service processes
- Use of genuine Toshiba parts and supplies
- Service call response time metrics
- Best-in-class device uptime metrics
- Help desk productivity and efficiency metrics
- Customer satisfaction metrics
Only 52 dealerships received this prestigious award in 2025, and on behalf of Toshiba America Business Solutions we congratulate Seminole Office Solutions for this elite certification.
Kenneth Hiteman
Toshiba America Business Solutions, Inc.
V.P - Services and Technical Support
USA, Latin America